Specialized technical support for dance poles

from 23,64 
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Delivery up to 24h
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We invite you to place orders by phone

From mobile:
+48 730 113 110 Monday-Friday 8:00 - 15:00

Specialist technical support by M-Pole

At M-Pole, we share not only products but above all technical knowledge gained over years of working with pole dance poles – their construction, installation, safety, and real-world issues that arise in practice.

Technical support before purchasing a pole

If before purchasing a pole you need a specific technical consultation rather than just information on which model to choose, we offer specialist support priced at 100 PLN. As part of this consultation, you benefit from our experience and know-how, and in return you receive a 100 PLN discount code for the M-Pole store, valid for any pole dance pole.

Technical support after purchasing a pole from another company

We also provide assistance after purchasing a pole, including one bought outside of M-Pole. Technical support, problem analysis, installation, or selection of components is offered at a price of 200 PLN, and the client receives a 200 PLN discount code valid for the entire M-Pole assortment, excluding grips and preparations.

Technical support after purchasing an M-Pole pole is included in the price of the pole and is not additionally charged 

Terms of cooperation

We want to clearly state that our assistance is based on mutual respect. We help everyone, however free support applies to customers using M-Pole poles (also second-hand). Our help ends where someone else’s business begins – because specialist knowledge and technical responsibility have real value.

Information About Order Processing and Delivery Time

The stated processing and delivery times apply within Poland. If your order is shipped to another country within Europe, please add up to 5 business days to the processing/delivery time.

Product Preparation Time for Shipment:

  • Foldable poles – packed for shipment within 1–2 business days
  • One-piece poles – waiting time specified on the product page.
  • Powder-coated one-piece poles – waiting time specified on the product page.
  • Aerial hoops – packed for shipment within 1–2 business days.
  • Mats – packed for shipment within 1–5 business days.
  • Aerial silks and hammocks – packed for shipment within 1–2 business days.
  • Other products – shipped within 24 hours.

Please note: we begin processing your order once the payment has been received in our bank account. Please take this into account when estimating the delivery time!

Need express shipping or would like exact information about the processing time? Contact us by phone at +48 730 113 110 or by email at sklep@m-pole.pl.

Delivery Time

Once your order has been packed, we hand over the complete and secured parcel to the courier, who will deliver it to the address you provided. From that moment, the delivery time depends on the carrier. We only work with trusted delivery companies and know the estimated delivery times:

  • GLS – next business day delivery
  • DPD – up to 2 business days
  • Parcel lockers – next business day
  • Orlen Parcel – up to 2 business days
  • AMBRO – up to 3–5 business days

M-pole offers sales and shipping to all countries within Europe. To check the delivery cost, add selected products to your cart and choose the destination country in the order summary. If your delivery country does not appear on the list or you cannot see the shipping costs, please contact us. Some products require an individual shipping quote. Send us an email at sklep@m-pole.pl or use the live chat available in the store.

Delivery cost at M-pole

The delivery cost depends on the type and quantity of the ordered products. The exact delivery price is always visible in the cart before placing the order.

If your order contains both small items and large ones (e.g. poles, mats, aerial hoops), you will pay only for the delivery of the larger products — we will pack the smaller ones together with them so that you do not incur additional costs.

Larger orders and studio equipment

Planning a bigger purchase or looking to equip a full pole dance studio? Contact us — together we will find the most cost-effective solution. Call 730-113-110 or write to sklep@m-pole.pl. We will check the shipping cost for larger quantities of products and prepare an individual offer.

International shipping — Europe and worldwide

M-pole ships not only within Poland, but also to all countries in Europe and most countries worldwide — including large products. The delivery price will appear directly in the cart after adding the selected items. The system will automatically update the shipping cost.

Most of our products can be ordered directly through the website. However, if a product is not available or your country does not appear in the shipping list, contact us — provide your postal code and city name, and we will check the shipping options and cost for your location.

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